A refund will be made if the product is returned new, up to 14 days from the date of purchase, in its original packaging and with the purchase invoice.
The refund is a full refund of the cost of the product minus the shipping cost (shipping and payment for it will be done at the customer’s expense and responsibility)
The return/exchange of a product will not be possible in any case where customization has been performed such as engraving/embossing/embroidery.
The credit in the voucher can be converted to a purchase on the website for the purchase amount.
The refund payment to the customer will be made within 2 business days from the moment the product is received back from the customer.
In the event of a malfunction in the product – if it is proven that the malfunction was due to a defect in the quality of the product, sending the product for repair will be done by the customer and at his expense. The return of the shipment to the customer will be done at his responsibility and at the expense of “Judaicart”.